Enterprise Architecture: Steering the business towards success.

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BLOG - Steering Business successFrequently business decision making leans towards the tactical and reactive rather than the strategic and proactive. This is exacerbated through:

  • poorly applied governance and compliance;
  • inadequate communication and consultation with key stakeholders;
  • inadequate assessment of business and technical options;
  • inadequate impact and risk assessment;
  • provision of standalone solutions with little or no consideration of anything else;
  • multiple sources of information containing the same input and hence no identified single source of truth;
  • inconsistent approach to the application of technology and
  • inadequate planning and demand management;

This decision making approach has resulted in:

  • the  introduction of new and sometimes more serious issues;
  • significant lack of consistency;
  • an erosion in overall business capability;
  • an inability to properly identify and mitigate risks;
  • a disillusionment with the implementation and management of increasingly complex  technology resulting in lost reputation and credibility and
  • project and business failures.

The use of an Enterprise Architecture within a business enables informed, effective and controlled change in a planned and efficient manner. Furthermore it provides:

  • contextual views of change to assist understanding and to guide appropriate decision making;
  • the capability that facilitates the monitoring of coherence and completeness of the enterprise and its strategic change agenda/portfolio;
  • the opportunity to manage an increasing complex technology landscape;
  • the opportunity to ensure that information/data provided is contextually appropriate to the user;
  • the capability to structure, assess and control decision making associated with change and
  • the capability to understand the impact of decisions and change on business operations.

This is achieved by:

  • the establishment and alignment of initiative prioritisation to business strategy;
  • comparing options –  to validate ideas and the business impact of possible solutions;
  • assessing the delivered benefit and prioritising the implementation of solutions;
  • presenting appropriate information to targeted stakeholder groups;
  • guiding technology selection;
  • guiding vendor selection and assessment;
  • assessing both the impact of change and the capacity to absorb change and
  • supporting financial management (investment and benefit).

An Enterprise Architecture does not guarantee that a business will be successful but it does remove much of the uncertainty whilst providing a structured approach to making better informed decisions.

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